Manage contacts

  • Global statistics

    The Global Statistics page gives you an overview of your account’s performance. It brings together different data to help you analyze your mailings, track the evolution of your contacts, and review your last billing period history.

  • How to edit contacts

    Learn how to edit and update your contacts.

  • Advanced search of contacts

    In this article: What is the advanced search and where can I find it? How to use the advanced search What can I do with the results of my search? What is the advanced search and where can I find it? Use…

  • Manually unsubscribe contacts

    In this article: How to manually unsubscribe a single contact How to manually unsubscribe several contacts simultaneously How can I subscribe again a contact who previously unsubscribed? How to manually…

  • How to re-subscribe an unsubscribed contact

    In this article: Ask them to go in the unsubscription confirmation email If your contact no longer has access to this email, invite them to subscribe with a subscription form Other option One of your…

  • How to delete contacts

    In this article you will learn: How to delete one or more contacts How to delete email addresses from a specific group Why you shouldn’t delete contacts with an Express consent !   How to delete one or…

  • Exporting contacts

    In this article: How to export subscribed contacts, groups, unsubscribed contacts and incorrect addresses? What is a column delimiter? What is a text qualifier? What information can I find in my export…

  • How to erase the information saved in a field for several contacts

    Here's how to erase the information saved in a field for multiple contacts simultaneously: Prepare the list of email addresses containing information you’d like to erase in an Excel or CSV file. If these…

  • Create a group based on a statistic

    How to create a group based on a statistic: Use the button "Add to a group" from the list of contacts of a statistic Use the button "Add to a group based on a statistic" from the full statistics of your…